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Terms of Service

Last Updated: January 29, 2026

Contact: support@mobric.org

1. Introduction & Definitions

These Terms of Service ("Terms") govern your access to and use of Mobric's commercial truck valuation platform ("Service," "Platform," or "Mobric"). By accessing or using the Service, you agree to be bound by these Terms.

This service is intended for commercial use by businesses in the automotive industry. By using Mobric, you represent that you are authorized to bind your organization to these terms.

Definitions

  • "Customer" or "User": Any business or individual with an active Mobric account
  • "Account": Your registered user account on the Platform
  • "Valuation Data": Commercial truck valuations, market data, and pricing estimates provided by Mobric
  • "VIN Data": Vehicle Identification Number information and associated vehicle specifications
  • "Platform": The Mobric web application, APIs, and all related services
  • "Content": All information, data, text, and materials you submit or upload to the Platform

Effective Date: These Terms are effective as of January 29, 2026.

2. Account Registration & Eligibility

Eligibility Requirements

To use Mobric, you must:

  • Be at least 18 years of age
  • Have the legal authority to enter into binding contracts
  • Be authorized to act on behalf of your business (if applicable)
  • Not be prohibited from using the Service under applicable laws
  • Operate a legitimate business in the commercial vehicle industry

Account Registration

When creating an account, you must provide:

  • Valid email address
  • Company information (if applicable)
  • Payment method for paid subscriptions
  • Accurate and complete information

Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Not sharing login credentials with unauthorized persons
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains current and accurate

One Account Per User/Business: Each account is for individual or single-business use only. Multi-user licenses are available upon request.

Mobric reserves the right to suspend or terminate accounts that violate eligibility requirements. We are not liable for unauthorized access if you shared credentials or failed to maintain account security.

3. Use of Service & Restrictions

License Grant

Subject to your compliance with these Terms, Mobric grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for legitimate business purposes related to commercial truck valuation.

Prohibited Activities

You may NOT:

  • Reverse engineer, decompile, or disassemble any part of the Platform
  • Scrape, bulk download, or use automated tools to extract data
  • Resell, redistribute, or license access to Mobric
  • Share login credentials with unauthorized users
  • Access restricted areas or bypass security measures
  • Use the Service for illegal purposes or fraudulent activities
  • Disrupt or interfere with the Platform's operation
  • Attempt to compromise security or data integrity
  • Use the Service to build a competing truck valuation product
  • Violate any applicable local, state, national, or international laws

Intellectual Property

Mobric owns all rights to:

  • Valuation algorithms and methodologies
  • Data compilations and market intelligence
  • User interface and design elements
  • Software code and technical infrastructure
  • Trademarks, logos, and brand materials

Your Data: You retain ownership of data you input into the Platform (e.g., VIN numbers, company information). By using the Service, you grant Mobric a license to process your data solely to provide valuations and improve the Service.

4. Acceptable Use Policy

VIN Data Usage

Critical Restriction

VIN data and vehicle information may only be used for legitimate business purposes within the Mobric platform. Resale, redistribution, or unauthorized commercial use of VIN data is strictly prohibited.

VIN data obtained through Mobric may be used for:

  • Generating truck valuations for your business
  • Internal business decisions and fleet management
  • Customer quotes and purchase negotiations
  • Market research for your own business operations

VIN data may NOT be used for:

  • Reselling to third parties
  • Creating competing valuation services
  • Building databases for commercial distribution
  • Publishing without proper consent
  • Any purpose outside legitimate business operations

Monitoring & Enforcement

Mobric monitors for:

  • Excessive usage or API abuse
  • Security threats and unauthorized access
  • Violations of acceptable use policies
  • Suspicious activity patterns

Consequences of Violation

  • First violation: Warning notice
  • Repeated violations: Service suspension (24 hours to indefinite)
  • Severe violations: Immediate termination without refund
  • Criminal activity: Legal action and law enforcement referral

5. Payment Terms & Pricing

Subscription Pricing

Mobric offers subscription-based pricing with monthly or annual billing cycles. Current pricing and plan details are available on our website.

Payment Terms

  • Payment Method: Credit card or other approved methods
  • Billing Cycle: Monthly subscriptions bill on the same day each month; annual subscriptions bill on the anniversary date
  • Invoices: Delivered via email upon payment
  • Taxes: All fees are exclusive of applicable taxes (sales tax, VAT, etc.), which you are responsible for paying
  • Currency: All fees are in U.S. Dollars (USD)

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel anytime through your account settings or by contacting support@mobric.org.

Price Changes

Mobric may change subscription pricing with 30 days' advance notice. Price changes will apply at your next renewal date. Continuing your subscription after notification constitutes acceptance of the new pricing.

Refund Policy

All subscription fees are non-refundable except as required by law. If you cancel mid-cycle, you retain access until the end of your current billing period.

Late Payment

Failure to pay on time may result in:

  • Immediate suspension of Service access
  • Interest charges at the rate of 1.5% per month (or maximum allowed by law)
  • Collection agency referral for unpaid balances
  • Account termination after 30 days of non-payment

6. Service Level & Availability

Uptime Commitment

Mobric strives to provide 99.5% uptime per month for core valuation features. Uptime is measured excluding:

  • Scheduled maintenance windows (notified 72 hours in advance)
  • Force majeure events (natural disasters, pandemics, war, etc.)
  • Third-party service failures (payment processors, cloud providers)
  • Issues caused by customer misuse or abuse

Scheduled Maintenance

Planned maintenance typically occurs Sundays 2:00am - 4:00am EST (maximum 2 hours monthly). We provide 72-hour advance notice via email and status page.

No Warranty of Uninterrupted Service

Mobric makes no guarantee of error-free or uninterrupted operation. We are not liable for:

  • Downtime due to circumstances beyond our control
  • Issues caused by your actions or third-party services
  • Network connectivity problems
  • Browser compatibility issues

To report outages or service issues, contact support@mobric.org.

7. Intellectual Property

Mobric's IP Rights

Mobric retains all intellectual property rights to:

  • Software code, algorithms, and valuation methodologies
  • Data compilations, market intelligence, and pricing models
  • User interface design and visual elements
  • Trademarks, service marks, logos, and brand assets
  • Documentation, training materials, and support content
  • Any improvements, modifications, or derivative works

Your Content & Data

You retain ownership of data and content you submit to the Platform (e.g., company information, VIN numbers you query). By using Mobric, you grant us a license to:

  • Store and process your data to provide valuations
  • Use anonymized and aggregated data to improve the Service
  • Display your content within the Platform interface

Aggregated Data

Mobric may use anonymized, aggregated data derived from all users' valuations to:

  • Improve valuation accuracy and algorithms
  • Generate market trend reports
  • Enhance Platform features
  • Create industry benchmarks

No Individual Data Disclosure: Aggregated data will never include personally identifiable information or data specific to your business.

Restrictions

You may not use Mobric's intellectual property for any purpose outside of using the Service. This includes but is not limited to:

  • Creating derivative products or competing services
  • Copying algorithms or methodologies
  • Reproducing our branding or marketing materials

8. Warranty Disclaimer

Important Disclaimer

MOBRIC IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

No Warranty of Accuracy

Valuations provided by Mobric are estimates based on available market data and should not be considered guarantees of value. Customers are responsible for verifying all data before making business decisions.

Mobric disclaims all warranties including:

  • Accuracy: We do not warrant that valuations are accurate, complete, or current
  • Merchantability: No warranty that the Service is fit for your particular purpose
  • Non-Infringement: No warranty that use of the Service will not infringe third-party rights
  • Uninterrupted Service: No warranty of error-free or uninterrupted operation
  • Results: No warranty that use of the Service will achieve particular results

User Responsibility

You assume all risk from your use of the Service, including:

  • Business decisions made based on Mobric valuations
  • Financial losses from inaccurate or outdated data
  • Damage to equipment or data
  • Any claims arising from your use of the Platform

Verification Required: Always verify truck values through additional sources before making purchasing, selling, or financing decisions.

9. Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOBRIC'S TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Excluded Damages

Mobric shall NOT be liable for:

  • Indirect Damages: Lost profits, lost revenue, lost business opportunities
  • Consequential Damages: Business interruption, loss of goodwill, reputational harm
  • Incidental Damages: Cost of substitute services, data loss, system downtime
  • Special Damages: Any damages beyond direct financial loss
  • Punitive Damages: Damages intended to punish or deter

Specific Exclusions

Mobric is NOT liable for:

  • Business decisions made based on valuations
  • Financial losses from inaccurate data
  • Third-party service failures (payment processors, APIs, cloud hosting)
  • Unauthorized access due to your failure to secure credentials
  • Data breaches caused by your actions or negligence
  • Compliance failures or regulatory penalties

Exceptions to Limitations

These limitations do NOT apply to:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Gross negligence or willful misconduct
  • Intellectual property infringement
  • Liabilities that cannot be limited by law

Cap on All Claims: The maximum liability cap applies to ALL claims combined, regardless of the number of incidents or legal theories asserted.

10. Indemnification

Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Mobric, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your violation of these Terms
  • Your use or misuse of the Service
  • Your content or data submitted to the Platform
  • Your violation of any third-party rights
  • Your violation of applicable laws or regulations
  • Your business decisions based on valuations

Defense and Settlement

If Mobric is subject to a claim for which you must indemnify us:

  • We will notify you promptly of the claim
  • You will control the defense and settlement at your expense
  • We may participate in defense with our own counsel at our expense
  • You may not settle any claim without our prior written consent

11. Confidentiality

Both parties agree to keep confidential any proprietary information disclosed during the term of this agreement. Confidential information includes business strategies, customer data, technical specifications, and pricing information.

Exceptions include information that:

  • Is publicly available through no fault of the receiving party
  • Was independently developed without use of confidential information
  • Was received from a third party without confidentiality obligations
  • Must be disclosed under law (with notice to disclosing party)

Confidentiality obligations survive termination for 3 years.

12. Data & Privacy

Mobric processes personal data in accordance with our Privacy Policy. By using the Service, you consent to such processing.

You are responsible for:

  • Obtaining necessary consents from individuals whose data you submit
  • Complying with applicable data protection laws (GDPR, CCPA, etc.)
  • Notifying us if you believe data has been compromised

A Data Processing Agreement (DPA) is available upon request for enterprise customers who require GDPR compliance documentation.

13. Term & Termination

Subscription Term

Your subscription continues until you cancel or we terminate your account. Subscriptions auto-renew unless cancelled before the renewal date.

Cancellation

You may cancel anytime through:

  • Account settings in the Platform
  • Email to support@mobric.org
  • Contacting customer support

Cancellation is effective at the end of your current billing period. No partial refunds are provided.

Termination for Cause

Mobric may terminate your account immediately if you:

  • Violate these Terms
  • Fail to pay fees when due
  • Engage in fraud or illegal activity
  • Abuse or misuse the Service

Effect of Termination

Upon termination:

  • Your access to the Platform is immediately revoked
  • Your data may be deleted after 30 days
  • You remain responsible for all fees incurred
  • These Terms remain in effect for surviving provisions

Surviving Provisions

The following sections survive termination: Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Confidentiality, and Dispute Resolution.

14. User Content & Submissions

You are responsible for the accuracy of all data you enter into the Platform. You grant Mobric a license to store and process your content to provide the Service. Mobric is not liable for any claims arising from your content.

15. Dispute Resolution

Governing Law: These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law provisions.

Jurisdiction: Any disputes shall be resolved in the state or federal courts located in Delaware. Both parties consent to personal jurisdiction in Delaware.

Attorneys' Fees: The prevailing party in any dispute may recover reasonable attorneys' fees and costs.

16. Modifications to Terms

Mobric may modify these Terms with 30 days' notice via email or in-app notification. Material changes require your explicit acceptance. Continued use after the notice period constitutes acceptance of the new Terms. If you object to changes, you may cancel within the notice period.

17. User Support & Communication

Support Availability: Business hours (Monday-Friday, 9:00am-5:00pm EST)

Support Channels: Email (support@mobric.org), in-app chat, ticket system

Response Time: We aim to respond to non-critical issues within 24 hours during business hours.

18. Suspension & Termination of Access

Mobric may suspend or terminate your access for: Terms violations, non-payment, security threats, or legal requests. Suspension may be immediate or with notice depending on severity. Upon termination, all access is revoked and data may be deleted within 90 days.

19. Third-Party Services & Integrations

Mobric integrates with third-party services including Stripe (payments), Supabase (database), Resend (email), Anthropic (AI processing), and Vercel (hosting). You are responsible for complying with third-party terms. Mobric is not liable for third-party service failures or changes to third-party APIs.

20. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mobric.

Severability

If any provision is found invalid, the remaining provisions remain in effect.

Waiver

Failure to enforce any provision does not waive our right to enforce it later.

Assignment

You may not assign these Terms. Mobric may assign these Terms with notice in connection with a merger, acquisition, or sale of assets.

Force Majeure

Neither party is liable for delays or failures due to events beyond reasonable control (natural disasters, war, pandemic, government actions, etc.).

No Partnership

These Terms do not create a partnership, joint venture, employment, or agency relationship.

Notices

Notices to Mobric: support@mobric.org or certified mail to our registered address.

Notices to You: Email to the address on your account or in-app notification.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

Email: support@mobric.org

Company: Mobric, Inc.

Website: mobric.org